Privacy Policy

Information We Collect

When you submit a form, call, text, or email us, we collect information you provide — such as your name, phone number, email address, project location, and details about the work you're considering. We also collect standard analytics data (pages viewed, referral source, device type, approximate location, and cookie identifiers) when you use our website.

How We Use Your Information

We use the information you share to respond to your inquiry, provide estimates, schedule appointments, send project updates and appointment reminders, coordinate projects, meet legal obligations, and improve our services. We do not sell your information.

SMS / Text Message Opt-In

If you check a consent box on our forms, you agree to receive text messages from Design Concept LLC at the phone number you provide. There are two separate opt-ins:

• Non-marketing messages — project updates, appointment reminders, and account notifications.
• Marketing and promotional messages — special offers, discounts, and new service updates. This opt-in is optional and is never required to receive an estimate or service.

Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP at any time to opt out. Carriers are not liable for delayed or undelivered messages.

No Sharing of SMS Opt-In Data: Mobile phone numbers and SMS consent information collected for text messaging will not be shared, sold, or rented to any third parties or affiliates for marketing purposes under any circumstances. Text messaging originator opt-in data and consent are not shared with third parties, except with the messaging service providers strictly necessary to deliver the messages you requested.

Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, measure traffic, and understand how visitors use the site. We may use trusted tools for analytics, advertising measurement, and lead management (for example, Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, and GoHighLevel). These providers may set cookies and collect information as described in their own privacy policies. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us, including encrypted (HTTPS) transmission of form submissions and access controls limiting who on our team can view customer records. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain information only as long as needed for the purposes described here or as required by law.

Your Rights & Choices

You may at any time:

• Reply STOP to any text message to unsubscribe from SMS, or reply HELP for assistance.
• Use the unsubscribe link in any marketing email to opt out of email marketing.
• Request access to, correction of, or deletion of the personal information we hold about you.
• Ask us to stop contacting you entirely.

To make a request, email accounting@designconceptsstg.com or call (435) 535-2250. We respond to verified requests within a reasonable time.

Children's Privacy

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.

Google Maps Platform

Our website displays business information and customer reviews using Google Maps Platform (including the Places API). When these features load, your browser may exchange limited information with Google. Use of Google Maps content is governed by the Google Privacy Policy and the Google Maps Platform Terms of Service.

Contact Us

Questions about this policy? Reach us at accounting@designconceptsstg.com or (435) 535-2250.

Final policy language should be reviewed by counsel before launch.